November 21, 3:00 PM

Restaurant Community Meeting

Place:
JBR, Dubai

Agenda

Digital Transformation of Work Processes in F&B Enterprises

Suraj Krishnan

LDC Kitchen+Coffee (IFFCO Group)

Streamlining processes and tasks for efficiency

Integration between external contractors

Challenges in employee training

Unique aspects of operating large F&B chains

Workshop: Elevating Customer-Centric Service

Anna Suvorova

Performance Management Consultant and Soft Skills Trainer EIBS

Learn Proven Strategies

Tools and approaches to create memorable experiences

Build a Customer-Centric Service

Increase Customer Loyalty and Repeat Business

Enhancing Customer Experience in Restaurant Operations

Ghassan Nawfal

Grubtech,
SVP Global Sales

Importance of proactive communication

Managing customer expectations

Finding the opportunity to focus on delivering quality service

Reducing disruptions and building trust

For the visitors

Open discussion

Food & Beverages

Parking available

Register for a Meeting*

Place: JBR, Dubai

* Please note that only restaurant representatives and community members are eligible to participate

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